The Old School Surgery

Manor Road, Fishponds, Bristol BS16 2JD
Tel: 0117 965 3102 Fax: 0117 958 4876

Gluten Free Patient Information

On behalf of the Bristol, North Somerset and South Gloucestershire Clinical Commissioning Groups (BNSSG CCG’s), who are responsible for the commissioning (buying) of healthcare services in this area, we would like you to read this information regarding Gluten Free foods on prescription.

The CCG recently undertook a consultation on the prescribing of Gluten Free foods.

Following this consultation, a decision has been made to stop prescribing of gluten free foods to all patients aged 18 and over, and to prescribe only a limited choice of products to those patients aged under 18 from July 2018.

If you have further questions or feel you need further support in managing your condition, please contact the surgery to make an appointment.

If you have purchased a Prescription Prepayment Certificate (PPC), the CCG will refund any full months that are left between the 1st July and the expiry date of your card based on the current costs of PPCs. Please send your card with a return address for the CCGs to send the refund to the below address:

Judy Campbell

NHS Bristol, North Somerset & South Gloucestershire CCG

South Plaza

Marlborough Street




Tel: 0117 900 3432

Email: [email protected]


It is very important that you continue to follow your gluten free diet, and the practice is committed to ensuring that you have the right support available to do this.

If you have any concerns or questions, please discuss this with your, GP or pharmacist or dietician.

Your Data Matters to the NHS

The NHS is bound by law to make patients aware of how we manage their personal data. Below there is a link to an information leaflet (which is also available in paper form at the surgery) detailing how the NHS would like to use your data. It also provides information on how you opt out of this if you do not agree.

Data Matters Leaflet

Children’s Health App available


HANDi is an application that has been developed by the paediatric team at Musgrove Park Hospital to provide expert support to parents/carers and medical professionals looking after children with the most common childhood illnesses.

  • Chesty Baby (Bronchiolitis)
  • Chesty Child (Wheeze and Asthma)
  • High temperature
  • Abdominal Pain
  • Common newborn problems

Within the app you can choose the Bristol Royal Hospital for Children to tailor the information to the bristol area with imprortant contact numbers and websites. Download the apps here for Apple  and Android

Important Repeat Prescription Information

An important message from The Old School Surgery


Please be aware that if you have received a leaflet through the post from an internet pharmacy company bearing the NHS logo you are under NO OBLIGATION TO RECEIVE YOUR NHS MEDICINES FROM THEM.


The Old School Surgery has not endorsed this company and has not shared any information with them.


This company is completely separate from our local pharmacies.


Carers Assessments

The Carers Support Centre completes carer’s assessments with carers who have no current involvement with council social care services in Bristol or South Gloucestershire.

If the person you care for is not getting any support services through the council, you can request help completing your carer’s assessment form from Carers Support Centre.

We can also offer one hour assessment appointments with someone from the Carers Support Centre here at the surgery on the second Wednesday of the month, in the afternoon.  Please contact reception if you would like to book one.

More information about carers assessments can be found at How to get a Carers Assessment




How to obtain test results

It is the responsibility of the patient or carer to telephone for the results of tests at the surgery.

Please allow at least:

Blood Tests – 7 Days

Urine and Swabs – 7 Days

Xrays & Ultasound Scans – 14 days

Please speak to a receptionist on 0117 965 3102 after 11am for your results.

In some cases you may be referred to a Doctor.

For reasons of confidentiality, any test results can only be given to the patient.