The Old School Surgery

Manor Road, Fishponds, Bristol BS16 2JD
Tel: 0117 965 3102 Fax: 0117 958 4876


Hear to listen, not to tell

You can be sure that anything you discuss with any member of this practice – Doctor, nurse or receptionist – will stay confidential.

Even if you are under 16, nothing will be said to anyone – including parents, other family members, care workers or tutors – without your permission. The only reason we might have to consider passing on confidential information without your permission, would be to protect you or someone else from serious harm. We would always try to discuss this with you first.

If you are being treated elsewhere – for example at a Hospital or a young people’s clinic – it is best if you allow the Doctor or nurse to inform the practice of any treatment you are receiving.