Book/Cancel an Appointment

How to book an appointment

Appointments can be arranged by:

  • phone (0117 965 3102)
  • person through the front desk
  • eConsult form here
  • Patient Access website here
  • Patient Access mobile App (iOS and Android)
  • NHS App (iOS and Android)

Routine appointments can be booked up to two weeks in advance with doctors and up to four weeks in advance with the clinical pharmacist and nurses.

Before you can use Patient.access online appointment booking service, you must register at the surgery here to obtain a username and password. Registered online patients can also access their current medications and allergies online. Please use your username and password to login to to view this additional information.

How to cancel an Appointment

If you have booked an appointment with a Doctor, Nurse or other member of staff, it is really important to let us know if you need to cancel it.

By telling us in good time that you cannot keep an appointment, we can offer your appointment slot to someone else. This helps us to reduce waiting times and means everyone can be seen sooner.

You can cancel your appointment by phone (0117 965 3102), by person through the front desk or using below online form.

To cancel an existing appointment online, please fill in all the details below and submit the form by clicking the “Submit” button.

email address
confirm email address