Book/cancel an appointment

How to book an appointment

Appointments can be arranged by:

  • Klinik online requests here (the fastest way)
  • NHS App web access here or NHS App (iOS and Android)
  • Patient Access website here or mobile app (iOS and Android)
  • phone 0117 965 3102 (ONLY if the above are not available)
  • the person through the front desk at the reception (you might be directed to use Klinik on our tablet)

For UWE students please click here


Before you can use Patient.access or NHS App online appointment booking service, you must register here, after registration you will be provided with your login details to link your account to the practice and use the above services. Registered patients with online access can also view their medical records online. Please log in to Patient.Access or NHS App to view your records. More information about viewing your records is on the Patient.Access website here and the NHS App website here.


How to cancel an appointment

If you have booked an appointment with a doctor, nurse or another member of staff, it is really important to let us know that you want to cancel it.

By telling us in good time that you cannot keep an appointment, we can offer your appointment slot to someone else. This helps us to reduce waiting times and means everyone can be seen sooner.

You can cancel your appointment by:

  • Klinik online requests here
  • the below online form
  • Patient Access website here or mobile app (iOS and Android)
  • NHS App web access here or NHS App (iOS and Android)
  • phone 0117 965 3102 (ONLY if the above are not available)
  • the person through the front desk (you might be directed to use Klinik on our tablet)

To cancel your appointment via online form please fill in all the details below and click the “Submit” button.

Appointment cancellation form

dd-mm-yyyy
email address
confirm email address