Getting urgent medical attention

if yes – call 999

2. Are you feeling UNWELL or do you have a MINOR or MAJOR INJURY? if yes:


Weekdays UP TO 6.30 pm – contact The Old School Surgery using:

  • Klinik online requests here (the fastest way, up to 5 pm)
  • NHS App web access here or NHS App (iOS and Android)
  • Patient Access website here or mobile app (iOS and Android)
  • phone 0117 965 3102
  • the person through the front desk at the reception

Weekdays AFTER 6.30 pm, and it can’t wait, call the night doctor (GP out of hours service) on 111.

Weekends – can it just wait till a weekday? – if not, call the night doctor (GP out of hours service) on 111.


You can go to the Walk-in centre in town or the Minor Injuries Unit at Southmead Hospital, see addresses here: Bristol NHS Services leaflet.pdf


Attend A&E department, Southmead Hospital. A&E departments are very busy. If you have a minor medical issue, you may have to wait a significant time for treatment or be directed to the services above. Please think carefully before you attend A&E, link to A&E in google maps here and the pdf leaflet here.

3. Is it your tooth?

To find your nearest NHS dentist please call the NHS England’s Customer Care Centre on 0300 311 22 33 (opt. 3) or follow this link to find a dentist online or here.

>>Bristol NHS emergency services info.pdf<<
>>Choose well leaflet.pdf<<